Terms of Use

Please read these terms and conditions carefully. A reference to this “website” is to websites owned and/or operated by SPH Retail Property Management Services Pte Ltd (as property manager for SPH REIT) (“SPHRPMS’) including but not limited to the information, text, images, links, sound, graphics and video sequences displayed therein (the “Materials”).

By your (or where Clause 1.1.2(iii) applies, your child’s or ward’s) access of this website and any pages thereof, you agree to be bound by the terms and conditions below. If you do not agree to the terms and conditions below, do not access this site or any pages thereof.


1.1      You hereby represent and warrant that:

1.1.1     you have read and agree to these terms and conditions and our Privacy Policy

1.1.2     you are at least 18 years old and have the necessary legal capacity, right, power and authority to agree to these terms and conditions and you are either:

(i) accessing this website and contracting in your own personal capacity;

(ii) accessing this website and contracting on behalf of a corporate entity; or

(iii) contracting as parent or guardian of a child or ward who is less than 18 years old and who is accessing this website, in which event you agree as his/her parent/guardian, both in your personal capacity and on behalf of your child/ward, to be bound by these terms and conditions and to be liable for your child’s or ward’s acts and omissions while accessing this website, and you also agree to ensure that your child or ward observes these terms and conditions;

1.1.3    you are authorised to bind the entity (yourself or your corporate entity) on whose behalf you are contracting and such entity agrees to be bound by these terms and conditions; and

1.1.4   all of the information provided by you to SPHRPMS (including without limitation personal particulars and contact information) is accurate and complete.

1.2      SPHRPMS reserves the right to change, modify, suspend or discontinue the whole or any portion of this website at any time.  SPHRPMS may also impose limits on certain features or restrict your access to parts or the entire website without notice or liability.

1.3     SPHRPMS may from time to time vary or amend these terms and conditions by posting the amended terms and conditions at this website. Any access to this website after the amendment of these terms and conditions will be deemed to be acceptance of the amended terms and conditions by you.  If you do not agree to the amended terms and conditions, you have the right to cease access to this website.

  1.       No Warranty for the website and/or the Materials

2.1    This website and the Materials are provided “as is”, “as available”. SPHRPMS does not warrant the accuracy, adequacy or completeness of this website and/or the Materials and expressly disclaims liability for errors or omissions in the Materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality and/or fitness for a particular purpose, is given in conjunction with the Materials and/or this website.

2.2     SPHRPMS does not warrant that any of the Materials or that this website will be provided uninterrupted or free from errors or that any identified defect will be corrected; further, no warranty is given that this website and the Materials are free from any virus or other malicious, destructive or corrupting code, programme or macro.

  1.       Intellectual Property

3.1      Copyright

3.1.1    The copyright in this website is owned by SPHRPMS or its licensors. No part or parts hereof may be reproduced, distributed, adapted, modified, republished, displayed, broadcast, hyperlinked, framed or transmitted in any manner or by any means or stored in an information retrieval system without the prior written permission of SPHRPMS. However, you may download and print the Materials on this website for personal, non-commercial use only provided you do not modify the Materials and that you retain all copyright and other proprietary notices contained in the Materials. You also may not, without the permission of SPHRPMS, insert a hyperlink to this website on any other website or “mirror” any Material contained on this website on any other server.

  1.       Trade Marks

The trade marks, service marks and logo (the “Trade Marks”) used and displayed on this website are registered and unregistered Trade Marks of SPHRPMS, its subsidiaries or its licensors. Nothing on this website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Trade Marks displayed on this website, without the written permission of SPHRPMS. SPHRPMS and its subsidiaries aggressively enforce its intellectual property rights to the fullest extent of the law. The name of SPHRPMS and “PARAGON” or the Trade Marks may not be used in any way, including in advertising or publicity pertaining to the distribution of Materials on this website, without prior written permission of SPHRPMS. SPHRPMS prohibits use of the Trade Marks as a “hot” link or inlink to any SPHRPMS site or any other site unless establishment of such a link is approved in advance by SPHRPMS in writing.

  1.       Non-confidentiality

You agree that all information and/or particulars sent or submitted by you to SPHRPMS in relation to the access of this website is non-confidential and non-proprietary unless otherwise expressly indicated by you. You further undertake not to submit any information and/or other materials which are or may be offensive, illegal or which may not be lawfully disseminated under the laws of Singapore or any other relevant country.

  1.       Exclusion of liability

6.1    SPHRPMS shall in no event be liable for any damages, loss or expense including without limitation, direct, indirect, special, or consequential damage, or economic loss arising from or in connection with:

6.1.1    any access, use or the inability to access or use this website, or reliance on the Materials and/or any information in this website;

6.1.2       any system, server or connection failure, error, omission, interruption, delay in transmission, or computer virus; and

6.1.3     any use of or access to any other website linked to this website, even if SPHRPMS or its agents or employees are advised of the possibility of such damages, losses and/or expenses. Any hyperlinks to any other websites are not an endorsement or verification of such websites and such websites should only be accessed at the user’s own risks. This exclusion clause shall take effect to the fullest extent permitted by law.

6.2    You agree to indemnify and hold SPHRPMS, and its subsidiaries, affiliates, officers, agents, partners and employees, harmless from all claims, demands, actions, proceedings, liabilities (including statutory liability and liability to third parties), penalties, and costs (including without limitation, legal costs on a full indemnity basis), awards, losses and/or expenses, due to or arising out of:

6.2.1         any use of this website;

6.2.2         your connection to this website;

6.2.3         your breach of any of these terms and conditions;

6.2.4         your violation of any rights of another person or entity; or

6.2.5         your breach of any statutory requirement, duty or law.

  1.       Governing Law

By accessing this website, you agree that Singapore law, including without limitation the provisions of the Singapore Evidence Act (Chapter 97) and the Electronic Transactions Act (No 25. of 1998), shall govern such access as well as the above terms and you agree to submit to the exclusive jurisdiction of the Singapore courts.

  1.       Third Parties Rights

8.1     No person shall have any right pursuant to the Contracts (Right of Third Parties) Act 2001 to enforce any of the above terms and conditions.

8.2   The reference to a person, in this clause includes any individual, company, corporation, firm, partnership, joint venture, association, organisation, trust, state or agency of a state (in each case, whether or not having separate legal personality).

  1.       Purposes for the Collection, Use and Disclosure of Your Personal Data

9.1   Personal data which you provide to us may be collected, used and disclosed by us and our affiliates, business partners and contractors (who may be based outside Singapore) in accordance with the Privacy Policy.

  1.       Use of cookies

10.1   When you interact with us on our websites, we may collect or analyse anonymised information from which individuals cannot be identified (“Aggregate Information”), such as number of users and their frequency of use, the number of page views (or page impressions) that occur on the website and common entry and exit points into website.

10.2   SPH uses “cookies”, where a small data file is sent to your browser to store and track Aggregate Information about you when you enter our websites. The cookie is used to track information such as the number of users and their frequency of use, profiles of users and their preferred sites.

10.3   SPH may use an independent company (the “Third Party Market Research Company”) to measure and analyse the Internet usage across SPH web sites. SPH uses the Third Party Market ResearchCompany’s services to collect the following core information on the usage of our web sites, including:

(a)    The number of page views (or page impressions) that occur on SPH web sites;

(b)    The number of unique visitors to SPH web sites;

(c)    How long these unique visitors (on average) spend on SPH web sites when they do visit; and

(d)    Common entry and exit points into SPH web sites.

10.4   This information is aggregated by the Third Party Market Research Company and provided to SPH to assist in analysing the usage of SPH web sites. Such data is also accessible by media organizations and research companies, for the purpose of conducting industry comparisons with other Internet portals.

10.5   Pages on SPH web sites may be coded with software which enables the Third Party Market Research Company to track visitors to our web sites.

10.6   For more information about the cookies we use, please see our Cookie Policy.  Should you wish to disable the cookies associated with these technologies, you may do so by changing the setting on your browser. However, you may not be able to enter certain part(s) of our website.

(Last updated on 10 December 2019)